2. OWNERSHIP
Every issue, task, program, or object has only one owner.　The owner has the responsibility to bring all issued to resolutions and to bring the task, program or project to its successful conclusion.

3. DECISIVE ACTION
We make clear, crisp, and timely decisions. We emphasize focus in our decision-making. We recognize ambiguity and differing points of view in our decision-making process, and believe that individual leadership, responsibility, and accountability are critical for clear decisions.　

4. RESPONSIVENESS
We are responsive to every request, whether it comes form customers, partners, or from each other.　We fully understand that an affirmative response requires a due date, and a negative response requires a reason. “I don’t know” is only acceptable when accompanied by a date when a response will be provided.　We will always behave with a sense of urgency.　

5. ACCOUNTABILITY
We treat all commitments seriously, whether we make them or receive them. We do as we say we will do, and expect others to do the same.　We treat our team’s commitment as our own. We hold each other accountable for the success of the team.

6. RESULTS
We set high standards and achieve results through initiative, decisive action, flexibility, teamwork, and perseverance.　We set objectives that are specific, measurable, relevant, and time-based. Our success is measured by the value we add, and we accept that even though effort is necessary and expected, We are rewarded for the results.

7. COMPETITIVE EDGE
We are competing to win and we win through brilliant execution. We respect our competition; however, without compromising our personal or business ethics.　We aggressively strive together to defeat them and to be the leader in our market. We defeat our competitors and win by providing our customers with the product and services that most closely match their needs. We focus on the customer.

8. INNOVATION THROUGH LEARNING
We are a learning organization.　Learning drives innovation. We value diversity in problem solving and expect creative solutions to our business and organizational challenges. We maintain an open, objective environment where innovation and intelligent risk-taking are highly valued. Learning faster than our competitor and acting on that knowledge is our most sustainable competitive advantage

9. GLOBALIZATION
Globalization is not only the value we deliver to our customers, it is the basis of all our actions. We are global in our thinking, our planning, and our execution. We are a diverse team that respects, but is not limited by the boundaries of language, cultural background, or nationality.　We deliver the same high quality experience to our employees, customers and partners regardless of their language, culture, or nation.

10. RESPECT FOR THE INDIVIDUAL
We are focused on building a world-class company and this mission is an integral part of our daily lives. We give respect and require the same. We value the individual and owe it to ourselves, our families, and each other to make the job as challenging, productive, and rewarding as we can make it.　We provide an environment where every employee, customer, supplier, partner, competitor, and stakeholder is treated with respect. We work hard and have fun doing it.